Contact

Deutsche Grammophon GmbH Stralauer Allee 1 10245 Berlin Germany

If you have a question about anything to do with a purchase from the Deutsche Grammophon Web Shop, please contact our Customer Service by telephone or email

If you have a question about Deutsche Grammophon's products, please first of all check our Frequently Asked Questions before sending your enquiry. Should you not find an answer there are, for example, seeking help in looking for repertoire from an old LP or CD, then please send your question to
deutschegrammophon@umusic.com

If your question is about a technical problem with this website, please write to


If you are looking to be in touch with Deutsche Grammophon GmbH at a business level and do not already have a contact, please send a mail to deutschegrammophon@umusic.com and we will pass it on to the appropriate department.

If you are a journalist, please always first contact the Universal Classics & Jazz promotion manager of your country. Additionally we invite you to register with our Press Extranet – http://press.deutschegrammophon.com . Once your application has been accepted and activated by the promotion manager of Universal Classics & Jazz in your country, you can help yourself to the materials we provide.